Published article · Version 4
Before you begin
Connect a payment provider first, so you can collect money online. See Connect your Google Calendar for the calendar side, and your payment settings for the money side.
Note: A deposit can be a fixed amount or a percentage of the service price. You can set a business-wide default and override it per service.
Choose a payment policy
- 1Go to Settings → Commerce → Booking Payments.
- 2Choose whether bookings take no payment, a deposit, a part-payment or the full amount.
- 3Set the deposit amount or percentage.
- 4Save your changes.
Tip: Pairing a small deposit with a reminder is the most effective way to reduce no-shows.
Online versus in-person
Online consultations are typically paid in full at the time of booking, because there is no in-person visit to settle up.
Important: Make your cancellation and refund terms clear on your booking page so customers know when a deposit is returnable.
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