Questions, clearly answered.

Most businesses can add their services, working hours and branding, then publish a booking page in a few minutes. You do not need a payment card to begin.

No. BookByOnline guides you through setup step by step. You can update services, staff, availability and page content from your dashboard without writing code.

Yes. Share your BookByOnline booking link, connect it to your existing website, or use a custom domain for a fully branded customer experience.

Yes. You can bring existing customer records into BookByOnline. Our team can also help with larger or more complex migrations.

Yes. Your booking page accepts appointments 24/7 from phones, tablets and computers, while respecting staff availability, breaks and time off.

Yes. Bookings can be mirrored to connected calendars so your team can keep work and personal schedules aligned.

Yes. Every team member can have individual hours, services, breaks, leave and booking rules.

You can send automated booking confirmations and reminders to reduce missed appointments. Reminder timing can be configured around your workflow.

Yes. Collect fixed or percentage deposits, full payment, or payment later. You can apply different payment rules to different services.

You can define cancellation windows and protect appointments with deposits or saved payment methods where supported.

BookByOnline is designed for international businesses and supports local currencies through available payment providers. Options depend on your business location.

Yes. You can change plans as your business grows. Your existing services, customers and bookings remain in place.

Yes. Give each team member the access they need while keeping business-wide settings and sensitive information controlled.

Yes. Customers can use secure links to manage their booking within the rules you set.

Yes. Customer profiles bring together contact details, appointments, notes and relevant payment history in one place.

Multi-location businesses can organise staff, services and schedules by location while keeping a connected operational view.

BookByOnline uses modern security practices, controlled account access and encrypted connections to protect business and customer information.

Yes. Role-based permissions help you limit access to the areas and information each person needs.

Contact our support team for account and booking help. Sales and migration questions can also be sent through the contact page.

Yes. Your business data remains yours, and supported records can be exported from the platform.